STORE POLICY

ALEMA COFFEE Store Policy

Welcome to ALEMA COFFEE, where every cup is a journey from Ecuadorian highlands to your home. We prioritize transparency and customer satisfaction, so please take a moment to review our store policy for online purchases within the UK.

Shipping

At ALEMA COFFEE, we offer fast and reliable shipping straight to your door. We take great care in packaging our coffee to ensure it arrives fresh and ready to be enjoyed. Our shipping rates are competitive and we offer free shipping on orders over $50. For more information on our shipping methods, please contact us.

Order Processing: Orders are processed within 24 hours on weekdays (excluding bank holidays).
Delivery Methods: We offer two delivery options:
- Standard Delivery: £3.99, estimated delivery within 3-5 working days.
- Express Delivery: £6.99, estimated delivery within 1-2 working days.
Free Shipping: Enjoy free standard delivery on orders exceeding £40.
Delivery Zones: Currently, we only deliver within the United Kingdom mainland.
Tracking: Once your order ships, you will receive an email with tracking information.

Wholesale Inquiries

For businesses and cafes interested in sourcing our exceptional coffee beans in bulk, we offer competitive wholesale pricing and tailored solutions. Please contact our dedicated Wholesale Team at info@alema.com to discuss your needs.

Thank you for choosing ALEMA COFFEE! We hope you enjoy our exceptional coffee beans, crafted with passion from farm to cup.

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments at Alema Coffee in Bury St. Edmunds